MyRepairStoreOur Repair Warranty and 1-Year Screen Guarantee
Two things come with repairs at MyRepairStore, and neither is an add-on. Every repair has a limited lifetime warranty on parts and workmanship. Every screen repair also has a one-year guarantee that covers accidental re-breaks.
Limited lifetime warranty
What it covers
The parts we install and the work we do. If a part we fitted fails, or the repair itself was not done right, bring the device back and we make it right.
Which repairs it applies to
Every repair we do: phones, tablets, computers, game consoles, controllers and smartwatches.
One-year screen guarantee
What it covers
A full year of coverage on the screen we replaced, including accidental re-breaks, not just defects. Crack it again within the year, bring it back and we make it right.
What it costs
Nothing extra. It is not an upsell or a separate plan. It is included with every screen repair.
How it compares
Most repair shops give 90 days on a screen. We give 365.
How to use your warranty
- 1Bring the device back to the store at 612 Indian Trail Rd S.
- 2Tell us what is happening. We look up your repair and check the device with you.
- 3If it is covered, we fix it.
No appointment is needed. If you would rather check first, call (704) 254-1625.
How the two work together
The lifetime warranty is about the quality of our parts and our work. The screen guarantee goes further and covers accidents, for one year, on screens. A dropped phone with a newly cracked screen eight months after the repair is covered by the screen guarantee. A replacement battery that stops holding charge is covered by the lifetime warranty.
Good to know
A limited warranty has terms. Ask us at the counter for the full written terms for your repair, and keep your receipt.
Frequently asked questions
- Does the screen guarantee really cover dropping my phone again?
- Yes. It covers accidental re-breaks of the screen we replaced, for one year from the repair.
- Do I have to pay extra or sign up for it?
- No. It is included with every screen repair at no extra cost.
- Does the lifetime warranty cover new accidental damage?
- No. It covers the parts we installed and our workmanship. Accidental re-breaks are what the one-year screen guarantee is for.
- What do I need to bring for a warranty claim?
- The device, and your receipt if you have it. We can also look up your repair in store.
Related repairs
Questions about a repair you had with us?
A free estimate before any work starts. Stop by 612 Indian Trail Rd S in Indian Trail or call us and we’ll tell you exactly what it needs.